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LadyZ Thingummyjig Fairy

Age: 29 Joined: 05 Oct 2005 Posts: 6412 Location: Nagging MST
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Posted: Mon Jan 08, 2007 11:42 am Post subject: |
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I just read a post on TTC where someone is asking for toons not to glitch on test. My answer there and what I want to ask about is - wouldn't test be the PERFECT place to glitch?? Then report it so it can be fixed? Isn't that the PURPOSE of test - not playing in a more peaceful environment or private club atmosphere, but finding and reporting problems?
I haven't played on test in a long time, but I have always reported anything I see that seems wrong, no matter how inconsequential it seems. LOL, I spend a lot of time LOOKING for wall glitches, etc. so I can report them. I don't think THAT is necessary really - IMO we're supposed to be playing the game exactly as we would on open, the only difference is we're to report problems we find.
So I'm wondering how many of us actually do that? Do you report the factory wall glitch or the mint book glitch? Or do you stick to the more annoying ones like the walking in VP glitch? The TTC thread never mentioned reporting glitches - just to not do it because it's annoying. I guess I just don't get that. 
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MissPoutyFace Griefer In Training


Age: 49 Joined: 06 Dec 2005 Posts: 2660
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Posted: Mon Jan 08, 2007 12:01 pm Post subject: |
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I certainly see your point of view. Of course, it could also be that they know the glitches and because of the less powerful servers, etc on test that they would prefer not to deal with the problems.
Last night, I was happily running around test and it lost me and then disconnected. It was an error I hadn't seen before. I haven't been able to get to the internet since (I think it disabled my modem).
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LadyZ Thingummyjig Fairy

Age: 29 Joined: 05 Oct 2005 Posts: 6412 Location: Nagging MST
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Posted: Mon Jan 08, 2007 12:23 pm Post subject: |
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That could be, but unless they tell us otherwise, shouldn't we be reporting them? Do you report them? That's really what I'm curious about. 
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MissPoutyFace Griefer In Training


Age: 49 Joined: 06 Dec 2005 Posts: 2660
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Posted: Mon Jan 08, 2007 1:17 pm Post subject: |
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I don't report the standard glitches (like in the warehouse at Sell HQ). Hmmm - I don't really want them to fix that  . And, unike my daughter, I don't even try to find glitches so I'm not much help there!
(I'd still like the DA office glitches back, please!)
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bnkzsahm Pure evil...with a cape!

Age: 37 Joined: 08 Jan 2006 Posts: 432 Location: Praying I'll be sent to my room...
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Posted: Mon Jan 08, 2007 1:34 pm Post subject: |
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I think her main issue was with people doing glitches that could put the entire team at risk, not that people are doing glitches in general. Most of the testers I know, including me, do (or have) report(ed) glitches/bugs (aside from trees in the middle of streets and the other obvious things). I've complained more times about Sell HQ then I can count because I continue to have a problem in the warehouse. If I'm not careful while running two toons and one hits the wall by the stairs going up to the cogs, half the time I'll end up in the lookout and then I have to run all the way back to the warehouse...talk about annoying.  I don't think glitching on test is a BAD thing, unless you're doing something that could harm others.
Bnkzsahm
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Skip The Brrrgh Toon


Age: 107 Joined: 05 Feb 2006 Posts: 500 Location: Roaming Mayberry
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Posted: Mon Jan 08, 2007 2:08 pm Post subject: |
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I have reported all the glitches, at least once, and as far as re reporting them every time i jump up to the silo, I think not. The "innocent" glitches.. the ones that just save time, they are aware of, as most people on test HAVE reported them. The post on TTC was about the VP glitch, and everytime I am unfortunate enough to have someone do that in VP with me, I do take screenies and report it.
Skip
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silly bubbles Briber of Tooth Fairies

Age: 36 Joined: 01 Oct 2006 Posts: 737 Location: I can't tell- or they will find me
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Posted: Mon Jan 08, 2007 2:19 pm Post subject: |
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I think at one point all known glitches have been reported to Disney. I ,also, get the impression that Disney is so worried about new game content that they don't worry about the glitches as much. This is just my opinion.
Saying that I must admit to being a bit of a coward, as I will not post this part of the story on the other site. I was on that particular run as Silly Bubbles, who is not a maxxed gag toon and was only able to carry 70 gags. I believe at that time I was at or below 100 LPs. I am SF with the toon who did the walk around glitch on another toon for both of us and with the poster of the thread. I knew she was upset but was unaware of that it was happening because I didn't see him walking around. I've run with him many times and personally know he is going to glitch in VP I didn't think anything of it. I've never seen him get caught up on the other side. I glitch through factory walls but that is about all.
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LadyZ Thingummyjig Fairy

Age: 29 Joined: 05 Oct 2005 Posts: 6412 Location: Nagging MST
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Posted: Mon Jan 08, 2007 2:45 pm Post subject: |
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I know the thread at TTC was about the specific glitch. But I see sort of a double standard here. You (in general, no one specifically) will take SS and report the walking in VP glitch when you see it, but you won't keep reporting the so-called "innnocent" glitches? Surely TT already knows about the VP one as well. As for "innocent" glitches, I have seen enough posts by people who can't do them or don't know how who have been ditched by selfish toons who do them and don't wait. Not so innocent, really...and who's to say whether it affects anyone's game or not? I know the book glitch often makes me drop, how can I be sure it isn't causing a problem for other players?
I also agree that TT doesn't seem to be that interested in fixing these, and I am really not trying to be argumentative. I'm trying to see this from all sides, including the kid who thinks it's innocent fun to do the VP glitch. Still, the purpose of test is to find and report bugs and glitches. I'm not sure how one is more important than another. 
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Lady Di The Brrrgh Toon


Age: 48 Joined: 10 Nov 2005 Posts: 658 Location: Frogs have it easy. They can eat what bugs them.
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Posted: Mon Jan 08, 2007 3:26 pm Post subject: |
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We VP what a few times a week on Test? Once every few months wind up with someone who can glitch the Skelcogs, so reporting when we see it doesn't compare to the ones in the factory we do several times a day or the mint as well? I went months reporting one of my two toons that were moved right after gardening hit test, never got a response or fix on one of them. I had to finally move that toon back to my other test account in order to get a garden on it.
I reported the glitches in the factory and mints/DA when they were found.
The one going up the lift in the mint was temporarily fixed when the fixed the puzzle glitches in the DA. After a week or so the lift one was back. They know of these glitches, as they do with the walking in VP glitch. My guess if it doesn't severely disrupt game play they don't think it's important enough to come up with a fix.
As for mean toons ditching, I don't see that on test, never have other than a little mouse glitching to the Foreman last week, had she been bigger sure she could have ditched us, that isn't exactly a glitch though from what I read it was someone rewriting a file and posting commands. I reported that when it happened, as anything I come across the first few times.
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bnkzsahm Pure evil...with a cape!

Age: 37 Joined: 08 Jan 2006 Posts: 432 Location: Praying I'll be sent to my room...
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Posted: Mon Jan 08, 2007 5:30 pm Post subject: |
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| LadyZ : | I know the thread at TTC was about the specific glitch. But I see sort of a double standard here. You (in general, no one specifically) will take SS and report the walking in VP glitch when you see it, but you won't keep reporting the so-called "innnocent" glitches? Surely TT already knows about the VP one as well. As for "innocent" glitches, I have seen enough posts by people who can't do them or don't know how who have been ditched by selfish toons who do them and don't wait. Not so innocent, really...and who's to say whether it affects anyone's game or not? I know the book glitch often makes me drop, how can I be sure it isn't causing a problem for other players?
I also agree that TT doesn't seem to be that interested in fixing these, and I am really not trying to be argumentative. I'm trying to see this from all sides, including the kid who thinks it's innocent fun to do the VP glitch. Still, the purpose of test is to find and report bugs and glitches. I'm not sure how one is more important than another.  |
Sorry Lady Z, but I'm going to have to disagree about this being a double standard since we ARE talking about test, not open. Yes, the Sell and Cash glitches CAN be used to grief others who don't know them, but I've NEVER had that happen to me on test, or heard of it happening either. 99% of testers are very helpful and would not consider leaving a toon behind that they most likely took in there to help in the first place...unlike open, where it can be/is an issue.
However, I DO think the walking in battle glitch is not a good/helpful thing when there is a possibility (no matter how remote) that doing so can bring harm to the toons they're with. I'm betting that the toons who do the glitch are aware they can get sucked into the other battle...why do something that could do more harm than any potential good intentions? The possibilities of things turning bad in a hurry are endless in any boss battle, why do something that could increase the odds of that happening?
Tristan
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LadyZ Thingummyjig Fairy

Age: 29 Joined: 05 Oct 2005 Posts: 6412 Location: Nagging MST
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Posted: Mon Jan 08, 2007 7:02 pm Post subject: |
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Well, this has sort of gone in a direction I didn't intend.  But I think my point is being missed. First, the question was how many of us report glitches (no matter how small). So if a glitch doesn't affect you on test, it's harmless? The shortcuts are used for harm on open, and test is where they are supposed to be found and reported. The fact that TT clearly knows about them and hasn't fixed them, does not negate our responsibilty IMO. If it's not on the list of known issues (which, as far as I know, has not been updated for a long time!) we're supposed to report it.
Maybe the guy doing the VP glitch figures as long as it's there, he's going to use it, just as people say about the shortcut glitches. If TT doesn't care about it, why should he? I'm not sure it's fair to criticize him for doing that if you take advantage of the glitches you like.  That's what struck me when reading the OP, and that's where the double standard comes in.
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Lady Di The Brrrgh Toon


Age: 48 Joined: 10 Nov 2005 Posts: 658 Location: Frogs have it easy. They can eat what bugs them.
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Posted: Mon Jan 08, 2007 7:30 pm Post subject: |
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I'm still trying to figure out what your getting at Kari. For a long time we report a glitch that can be done over and over to deaf ears if they're still usable. So trying to understand, are you saying were not good testers if we don't take a SS each time we take a shortcut up the wall in Sell HQ and send a bug? Even when there is a update and we find bugs I will report it as long as it happens while I play in the AM from both accounts, I also tell any friend that comes on later, to have them repeat my steps to report it as well, but figure after maybe up to 10 bug reports on the same problem is sufficent. I've gotten maybe one or two form letters in response over the almost two years I've been testing.
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chocoholic1415 Give me chocolate and no one gets hurt!

Age: 39 Joined: 03 Dec 2005 Posts: 1790 Location: CT
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Posted: Mon Jan 08, 2007 7:58 pm Post subject: |
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I don't report glitches and bugs that I'm sure they already know about. If I find a new bug and see on here 10 posts of people saying they've reported it, I don't usually send it in again. I figure they already know about it. I suppose we should report those (just so they know it's happening to more than just a few people), but at the same time I don't want to clutter their mailboxes with the same issue over and over. I'd rather them have time to look at all the issues.
When I encounter something new, I take the SS (if I haven't disco'd) and send the report.
I'm actually the same way at work. I don't send extraneous FYI emails to people who don't really need the written documentation and I delete all those RE:RE:RE:FWD:RE . . . emails. I just hate the email clutter and try not to give it to other people, even the TT devs  .
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bnkzsahm Pure evil...with a cape!

Age: 37 Joined: 08 Jan 2006 Posts: 432 Location: Praying I'll be sent to my room...
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Posted: Mon Jan 08, 2007 9:16 pm Post subject: |
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I guess I still just don't understand what you mean. You think every tester should report glitches that have been reported countless times over and over? I've reported things found in shops while task shopping (such as that sign (in the picture below) in the middle of a room nowhere near a wall) that obviously do no harm, but what would be the point of repeating report after report of the same thing? We DO submit bug reports for everything we find, but should we send in a report each and every time we encounter the same thing...especially something that's been there for ages and we've all reported? I guess I don't see the need to report multiple times on something I know everyone else has reported as well. If I find a bug, I report it AND tell my friends and have THEM report it, why be redundant and keep submitting it?

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silly bubbles Briber of Tooth Fairies

Age: 36 Joined: 01 Oct 2006 Posts: 737 Location: I can't tell- or they will find me
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Posted: Tue Jan 09, 2007 12:01 am Post subject: |
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| chocoholic1415 : | I don't report glitches and bugs that I'm sure they already know about. If I find a new bug and see on here 10 posts I don't send extraneous FYI emails to people who don't really need the written documentation and I delete all those RE:RE:RE:FWD:RE . . . emails. I just hate the email clutter and try not to give it to other people, even the TT devs . |
I feel the same. How many times a day can you send in a bug report about the same thing that has been reported for the last year? Its a waste of my time, their time and their inbox space.
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PTT I AM THE KING OF THE HILL!!

Age: 77 Joined: 21 Nov 2005 Posts: 1800 Location: Say wha??
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Posted: Tue Jan 09, 2007 12:20 am Post subject: |
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here is what I am getting from the OP...
when we signed up to do test, we agreed to report all bugs, glitches, etc. She is simply using this one post as a "jumping off' point for discussion. It has nothing to do with being a good or bad tester. So her question is simply this....should it be reported rather than trying to keep players from testing/discovering these glitches, bugs, etc?
Kari, your question and the responses have made me think...if one truly thinks a glitch/bug is truly causing a problem...what is the best way to get it resolved?
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Queen Thunderthud Certifiable Night Owl

Age: 41 Joined: 27 Feb 2006 Posts: 669 Location: Minnesota... Checkin' all 10,000 lakes for that stinkin' Full Moon Fish
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Posted: Tue Jan 09, 2007 2:36 am Post subject: |
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| PTT : |
...if one truly thinks a glitch/bug is truly causing a problem...what is the best way to get it resolved? |
Report it???

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Skip The Brrrgh Toon


Age: 107 Joined: 05 Feb 2006 Posts: 500 Location: Roaming Mayberry
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Posted: Tue Jan 09, 2007 3:02 am Post subject: |
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When Disney really cares about a glitch/bug, they fix it. Remember when they turned off the filters? Test was down within minutes of our bug reports. They do read them, and fix the ones they care about. We all have reported the "glitch" ones, and Disney has deemed them "not worth fixing". Life is too short for me to send a bug every time i do a mint or factory. I've sent them, and will continue to every time they do an overhaul, and let them know that it still is there. I think that most people take the responsibility of being a tester quite seriously, and if there is a bug that we encounter, we document it, and send the bug. Then we tell our friends, and they re-test what we have found, and they send bugs. When test has "issues", we "investigate" what could be causing them, and submit our ideas. We are there to test, not just play in our own little cloistered world.
Skip 
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Queen Thunderthud Certifiable Night Owl

Age: 41 Joined: 27 Feb 2006 Posts: 669 Location: Minnesota... Checkin' all 10,000 lakes for that stinkin' Full Moon Fish
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Posted: Tue Jan 09, 2007 3:59 am Post subject: |
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The glitch reports have been reported numerous times, rest assured. Disney knows they are there. When I find a new (new to me) glitch or problem, then I submit a report with a screen shot. Sometimes they respond with a standard email reply, but mostly they don't respond because it is TEST. We are supposed to expect problems, delays etc and then we are expected to report them. That is the point of having TEST and being a TESTER.
I personally have never seen the VP glitch mentioned here, but have heard about it. Would I take a SS and report it if I saw someone do it? No. You may ask would I do it if I or others went sad because of them glitching? No. Disney knows it is there and quite frankly, I would rather just brush of my sad little toon knees, go get more gags and get on with playing and keeping an eye out for new glitches or problems. That's just me and what I choose to spend my time reporting on... And whatever you folks decide is right for you, well, then it is right for you.
It's all good...

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Blinky Trickyspinner Donalds Dock Toon

Age: 17 Joined: 10 Dec 2006 Posts: 142 Location: PT
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Posted: Tue Jan 09, 2007 4:51 am Post subject: |
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Dude, the VP glitch is the best and funnest glitch ever! Its just people don't know when the right time is to use it.
You guys can report glitchs but when I'm bored thats whats fun.
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