Here's what they said to me 3 days ago - my drivers and latency lol
Dear Toontown Guest,
Thank you for your recent inquiry.
Based on the information you submitted to us in your bug report, it
appears that you may be experiencing some latency or "lag" in your
Internet connection. Latency is determined by the amount of time it
takes your computer to talk to the game server (commonly referred to as
a "ping"). This has nothing to do with bandwidth, so even the high end
broadband connections sometimes have latency problems. Latency is not
something that can easily be changed.
If you connect to the Internet through a proxy, that will greatly
increase your latency since first you need to talk to the proxy then the
proxy talks to the game server. If you are connecting through a proxy,
please try disabling your proxy or contact your network administrator
(or Internet Service Provider) for additional instructions on optimizing
your proxy configuration.
Through our experience, we have found that users that utilize high speed
Internet connections (DSL, cable modems, and satellite) often experience
less latency than those on dial-up connections. This may not be an
option for all of our users or you may already be on a broadband
connection, so another option is to keep your computer running smoothly.
One good way to do this is to free up as much RAM as possible. RAM
(memory) stands for Random Access Memory. Toontown requires at least
128MB (Megabytes) of RAM, but we recommend 192MB or more to get the best
experience. It is important for the RAM you have in your computer not
to be taken up by other programs. By closing other programs before
entering Toontown, you will free up more RAM to be used by the game.
You also can usually upgrade the amount of RAM in your computer
relatively easily. You can purchase and have RAM installed at your
favorite computer store or through your computer vendor.
Another way to improve the speed of your computer is to update your
video drivers. Disney's Toontown Online utilizes the latest 3-D
features of current video cards. It's helpful to stay current with your
video card's latest software drivers for optimum performance. Please
see your graphics card manufacturer for the latest video drivers for
your card.
It also appears that DirectX is causing some conflicts within your
system. We recommend that you update DirectX from the following website:
http://www.microsoft.com/directx
We hope this helps to resolve the problem you are experiencing and look
forward to seeing you in Disney's Toontown Online soon!
Thank You,
Bob
Disney's Toontown Online Member Services
Original Message Follows:
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Description:
We had just finished a CFO and suddenly the game closed out on me.